LAWYER ASSISTANCE
PR  GRAM

The Lawyer Assistance Program provides students with three essential resources: counseling, risk reduction, and mitigation of legal charges. Consultations are held remotely and at no cost to undergraduate students. Please fill out the survey using the button above and you will be contacted within three business days to schedule a consultation with a lawyer.

OMBUDS OFFICE
STUDENTS OMBUDSPEOPLE

 

In accordance with the International Ombuds Association’s standards of practice and code of ethics, the Ombuds Office serves as a no-cost-available resource to listen, discuss concerns, and help Duke community members navigate options for resolution of issues related to their work or education.

 

For undergraduate, graduate, and professional students, the Student Ombudspeople are the main contacts to access these services.

Examples of Services Provided by the Ombudsperson (provided by the Ombuds Office)

  • Facilitates informal resolution processes.

  • Helps decide how to approach a person who you think is causing a problem.

  • Discusses how to approach a fellow community member who has made an offensive or insensitive comment.

  • Assists when you are uncertain what Duke policies or procedures apply to your situation.

  • Assists when you don’t know what individual or university department is appropriate to go to for an answer to a specific question or to obtain a particular service.

  • Helps when you feel as if you have been unfairly treated by anyone on campus.

  • Engages in “shuttle diplomacy” to solve a problem between you and a student/employee.